The Benazir Income Support Programme is giving Rs. 13,500 every three months to poor and needy families in Pakistan. But in 2025, many families are facing problems because their BISP payments are blocked or stopped. If you are one of them, don’t worry! BISP has started the reactivation process. You can now fix your blocked account and get your payment again. You Can Also Read: Benazir Taleemi Wazaif Verifies June Stipend and Learns About the Upcoming 2025 Payment Schedule
This article will explain why your payment may be blocked and how you can reactivate your BISP account in simple steps.
Step | Action Required |
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1. CNIC Update | Renew your CNIC at NADRA and bring it to BISP office |
2. Update Household Info | Visit BISP Tehsil Office and update family and income details |
3. Biometric Issues | Update fingerprints at NADRA, then retry at payment center |
4. PMT Score Problem | Request a re-survey if your income has reduced |
5. Special Cases (Women) | Submit death/divorce certificates at BISP office |
6. Tax Status Issue | Provide proof of low income to correct tax filer error |
Why Is Your BISP Payment Blocked?
There are many reasons why your Benazir Income Support Programme account may be stopped. You must fix these problems to start getting money again.
Common Reasons for Payment Block:
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Expired CNIC
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Your CNIC is not valid anymore and needs renewal.
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Tax Filer in Family
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Someone in your house is listed as a tax filer on the ATL list.
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High PMT Score
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Your family score in the survey is more than 32, which means you’re considered financially stable.
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Outdated Family Survey
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Your family details in the Benazir Income Support Programme record are not updated.
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Biometric Problems
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Your fingerprint didn’t match at the payment center.
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Widow or Divorce Case
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Widows who didn’t give their husband’s death certificate or divorced women who didn’t update their marital status.
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Traveled Abroad
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Women who went for Hajj or Umrah recently.
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You need to fix these problems for your account to become active again. You Can Also Read: Punjab Land Record Survey Begins in Khanewal – Door-to-Door Campaign 2025
Step-by-Step Guide to Reactivate BISP 13500 Account
If your BISP account is blocked and you want to restart your payments, follow these easy steps:
Step 1: Renew Your CNIC
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Renew your expired CNIC.
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After that, visit your nearest BISP office and show your new CNIC.
Step 2: Update Your Family Details
If your household data is old or wrong, BISP may stop your payments.
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Go to the BISP Tehsil Office.
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Give updated information like:
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Family income
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Job status
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Number of family members
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Any recent deaths, marriages, or divorces
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The Benazir Income Support Programme office will update your NSER survey. You Can Also Read: Is the New BISP Payment Coming in June or July 2025?
Step 3: Check and Lower Your PMT Score
Your PMT score shows how poor or rich your family is. If it is above 32, you won’t get payment.
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If your financial condition is now worse, you can ask for a re-survey.
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The BISP team will visit your house and recheck your situation.
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Your score may be lowered if you are truly deserving.
Step 4: Fix Biometric Problems
Sometimes, the fingerprint scanner cannot read your finger, and your payment is stopped.
What to do:
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Go to NADRA and update your fingerprint record.
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Wait for 3 to 5 working days.
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Go back to the BISP payment center and try again.
Tips:
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Wash your hands properly.
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Do not use lotion or oil before fingerprint scan.
Step 5: Submit Widow or Divorce Certificate
Women whose payments are blocked due to widowhood or divorce must give proper documents.
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Widows: Submit your husband’s death certificate.
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Divorced Women: Submit your divorce papers.
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If you are separated but not legally divorced, give proof from a local authority.
Take these documents to the BISP office and update your record.
Step 6: Solve Tax Issues
If someone in your house is mistakenly shown as a taxpayer, your account can be blocked.
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Go to the BISP office.
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Take your CNIC and low-income proof (like utility bill or affidavit).
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BISP staff will correct your record. Visit Evaluation of BISP Eligibility for Women With Loans: Step-by-Step Instructions
How to Check Your BISP Payment or Eligibility in 2025
You don’t need to go to the office to check your status. There are two easy ways:
1. SMS Method
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Send your 13-digit CNIC number (no dashes or spaces) to 8171.
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You will receive a reply with your eligibility and payment status. You Can Also Read: 8171 BISP Electricity Subsidy 2025: Low-Income Families Can Receive a 56% Power Bill Discount
2. Online Portal Method
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Visit the official 8171 web portal.
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Enter your CNIC number and security code.
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You will see your payment info and eligibility details.
Note: Both methods are free. Don’t trust fake websites or apps.
Where to Get Your 13500 Payment After Reactivation
Once your BISP account is restored, you can receive your payment in different ways:
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BISP Campsites You Can Also Read:
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Go to the payment camp with your original CNIC.
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Do fingerprint verification to receive your money.
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Bank ATMs
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Use HBL or Bank Alfalah ATMs.
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Insert your CNIC and complete biometric check.
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Retail Agents
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You can also receive payment from HBL Konnect or Bank Alfalah agents.
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Tip: Keep your thumb clean for biometric scan.
Important Tips for Registered Women
To make sure you keep receiving your payments:
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Always keep your CNIC valid.
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Update your NSER survey every 3 to 4 years.
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Never give money to anyone to fix your account — Benazir Income Support Programme is 100% free.
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Use only the official 8171 SMS or portal to check your status.
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Keep your mobile number updated in Benazir Income Support Programme records.
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If your family situation changes (death, divorce, marriage), update BISP immediately.
June 2025 Update—Payments Released for Many Restored Accounts
Great news! In June 2025, Benazir Income Support Programme has released 13500 payments for many people whose accounts were recently restored.
If you:
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Renewed your CNIC
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Completed your NSER survey
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Fixed your fingerprint issues
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Updated family records
Then your payment may be ready now. Use the SMS or portal method to check and go to your nearest payment center.
Need help? Contact BISP Support
If you’re still confused or need help, you can get support from BISP directly.
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Call BISP Helpline: 0800-26477 (Toll-Free)
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Visit your nearest Benazir Income Support Programme office with:
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Your CNIC
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Any documents related to your case
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The staff will guide you and help you with the reactivation process.
Conclusion
In 2025, thousands of poor families are facing blocked Benazir Income Support Programme payments. But the good news is that you can now restore your account and receive your Rs. 13,500 installment again. Just follow the simple steps shared in this guide.
Fix problems like expired CNIC, old family data, tax filer issues, or fingerprint mismatches. Use the official 8171 SMS or portal to check your status and receive your payment safely through camps, banks, or agents.
This financial support is your right, so don’t let small mistakes or delays stop you. Act now, fix your Benazir Income Support Programme record, and continue receiving the help your family needs.
FAQs
1. How can I check if my BISP account is active?
Send your CNIC to 8171 by SMS or visit the 8171 web portal to check your status.
2. What documents are needed for widow or divorce cases?
You need to submit a death certificate (for widows) or divorce certificate (for divorced women) at the BISP office.
3. Where can I collect my 13500 payment after reactivation?
You can collect it from BISP camps, HBL/Alfalah ATMs, or registered agents, using your original CNIC and fingerprint.